As we discussed in a prior post,
four very different generations of workers occupy the typical workplace.
According to studies, it is not a particularly easy co-existence.
Last year, Pew Research Center
reported that almost
eight in 10 people polled perceived a major divide between the point of view of younger people
and older people today. The Pew Center's study echoes Randstad USA's 2008 World of Work survey finding that the four
generations at work rarely interact with one another. Given these hurdles, facilitating productive
workplace communication can be a big challenge for managers and team leaders.
But, the challenge can be met.
As a recent Psychology Today
article on the generational divide
suggests, it is important to recognize that, unlike their more traditional older
coworkers, young workers of Generation Y shun authoritarian communication.
Raised on a steady diet of positive feedback and recognition, they also need regular input from their
bosses. Expanding on this point, a New York Times piece
on inter-generational communication
sets out that, to better connect with Gen Y workers, managers and leaders
Another key step is to encourage and empower all
employees to use a full range of communication tools. Through workplace
learning opportunities, even workers with technophobia can engage with others
blogging, text messaging, instant messaging and social networks like Facebook
and Twitter. Similarly, simulated interactions and role-playing can help
workers who find it hard to converse face-to-face or in a written communication
of more than 140 characters.
cross-generational communication also flows when managers and team leaders take
steps to bring the generations onto common ground. If blended into functional work teams, for example, older and younger workers can
share knowledge and collaborate on devising business strategies, developing new
products and handling service issues. This kind of close collaboration
cultivates understanding, trust and respect.
you experienced cross-generational communication failures and successes at
work? If so, please share your experiences with us here and on the Beyond
Folders Community's Facebook and Twitter pages.
by Candie Harris
I loved as much as you will receive caerird out right here. The sketch is attractive, your authored material stylish. nonetheless, you command get got an nervousness over that you wish be delivering the following. unwell unquestionably come further formerly again since exactly the same nearly a lot often inside case you shield this increase.
Beyond FoldersTM is written by a team of Pendaflex associates
passionate about time management, communications, productivity and workplace organization. Believing in "continuous improvement" on both a personal and professional level, they share their unique perspectives on subjects of common interest to our readers.