"We can't solve
problems by using the same kind of thinking we used when we created them" - Albert Einstein
we do for a living, we usually encounter problems in the course of our workday.
Large and small, they are all around us. Yet, despite their strong presence,
most of us go about the everyday business of problem solving rather
unconsciously. In a rush to move through or around it, we do not give a lot of
thought to how and why a problem arose, how we react to it or how we resolve
it. We are on problem-solving autopilot. In this mode, we usually miss
opportunities to become truly effective problem solvers.
problem solving is a valuable professional and personal skill, we are going to
raise some consciousness in this post and future ones so we can be better
problem solvers at work and beyond.
As this about.com article on problem solving instructs, the first step
is to examine the anatomy of a problem. Some primary root causes of problems in
to this mediate.com article on workplace problem
solving, when we
perceive a problem, we tend to respond to it in one of three ways. We:
response is the biggest hurdle to effective problem solving "because it tries
to put the solution at the beginning of the process, when what we need is a
solution at the end of the process."
important to emphasize the term process
here. Problem solving is a process that takes patience and time. Nicely
capturing this point is an examiner.com article that states, "You will
need to do a bit of research internally - have discussions with the involved
parties to really understand the heart of the matter before a solution should
We will outline the problem solving process in
Part II of this post on problem solving at work. In the meantime, we invite you
to share your problem solving stories and tips here and on
the Beyond Folders Community's Facebook and Twitter pages.
by Bradley Eggers
b7T2Ss Comrade kill yourself.
ykmNCL I am so grateful for your blog article.Thanks Again.
Each article page has the conmmet box so that people can conmmet on specific articles. Ithought this would be better than just having a single conmmet page. So please read the articles/blogs and join the debate
Beyond FoldersTM is written by a team of Pendaflex associates
passionate about time management, communications, productivity and workplace organization. Believing in "continuous improvement" on both a personal and professional level, they share their unique perspectives on subjects of common interest to our readers.