How to be a Better Boss

Published Wednesday, August 11, 2010 2:13 PM

The hit show "Undercover Boss" is rolling out a new season featuring CEOs from mega-brands such as NASCAR and Chiquita slipping anonymously into their companies' rank and file. These honchos get an up-close, warts and all look at their companies' inner workings and leave enlightened about how to better run their company and be more effective bosses.

While the show makes for entertaining TV, going undercover within your workforce isn't the only way to become a better boss. We've collected an assortment of resources that can inspire you to become a more effective and trusted leader. Subordinates should read on as well; these articles are a two-way street, providing useful tips for improving interactions with your supervisors.

Tune In

Stanford professor Robert I. Sutton, and author of the upcoming Good Boss, Bad Boss, says good bosses work diligently to "stay in tune" with how their employees-and superiors, peers, and customers-react to what they say and do. These bosses realize that success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others and to continuously make adjustments that inspire hard-work, pride and a sense of dignity amongst their workforce. In short, good bosses have well-honed, well-practiced emotional intelligence

For more insight from Bob Sutton, read his blog post 12 Things Good Bosses Believe at the Harvard Business Review.

Coach, Not Control

Serial entrepreneur and columnist for U.S. News and World report G.L. Hoffman recommends bosses take a page out of the playbook of football coaches. Hoffman argues that the leadership qualities that translate into Super Bowl victories can be put into play at work.  Hoffman says that putting people into positions where they can succeed is crucial as is developing players: successful teams have MVPs and the guy who carries the Gatorade. All play a crucial role in the team's success. Sports enthusiasts, read on for tips that may win you Coach, I mean, Boss of the Year: Manage like a Football Coach-22 Ways to Be a Better Boss. 

All I Really Need to Know I Learned in Kindergarten

Author, executive and mother-of-three Shari Storm believes raising children is a powerful management training system. In her witty and wise book Motherhood Is the New MBA: Using Your Parenting Skills to Be a Better Boss, Storm shares tips for managing your workforce that were honed on the toughest of underlings, young children. Storm suggests bosses create a family environment where everyone is invested in the well-being of the whole, that they set a calm and collected tone for the group and that they hold the line on tantrums. Sage advice for both the work and home fronts. For more on Storm's parenting-***-leadership advice, read Parenting 101: How to Be a Better Boss at Work and Home. 


What makes a boss good or bad? Do you have tips for being a better boss? Share your thoughts here and on the Beyond Folders Community's Facebook and Twitter pages.

by Candie Harris


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# Jodecy said on Tuesday, January 10, 2012 4:58 AM

Could you write about Physics so I can pass Sciecne class?

# oem software said on Wednesday, May 02, 2012 10:01 AM

KInCR8 I am so grateful for your post.Much thanks again. Awesome.

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Beyond FoldersTM is written by a team of Pendaflex associates passionate about time management, communications, productivity and workplace organization.  Believing in  "continuous improvement" on both a personal and professional level, they share their unique perspectives on subjects of common interest to our readers.

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