How many times in life have you wished you had a superpower? Leaping tall
buildings in a single bound or seeing through walls? Nice work if you can get
it but for those of us who can't read minds (and don't work with those who can)
effective and clear communication skills are a must.
Effective leaders set expectations for those who follow them. No matter
your role-general, boss, teacher, parent-your underlings will not meet your expectations
unless you clearly define them.
Expectations are milestones against which progress
is measured. If expectations are not clear, people can become hesitant or
indecisive. We've assembled a list of resources here that help managers
effectively set expectations for their employees.
A tip that I found to be particularly useful was
not to "over-operationalize a job" meaning don't put all of the focus on
describing the steps to follow. Rather, define the outcome and let the employee
get to a successful conclusion their own way. Sound advice. For more helpful tips,
read the following articles:
How do you set
and communicate expectations? Share your thoughts here and on the Beyond
Folders Community's Facebook and Twitter pages.
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Beyond FoldersTM is written by a team of Pendaflex associates
passionate about time management, communications, productivity and workplace organization. Believing in "continuous improvement" on both a personal and professional level, they share their unique perspectives on subjects of common interest to our readers.