If men are from Mars and women from Venus,
what planets do bosses and direct reports occupy? Smart workers strive to be on
the same planet, er, page as their boss. Direct, unambiguous and mutually
respectful communications are key.
often communication breaks down between bosses and direct reports because
neither is speaking the same language: expectations are out of sync. For
example, the boss may want an overview but the employee provides minute detail.
Or vice versa.
are five strategies to ensure that you are communicating effectively with your
Unless you're making casual water cooler chitchat, be sure to be
organized before all verbal and e-mail interactions.
Don't beat around the bush. Direct, unambiguous communication is more
professional than soft-pedaling information. Be polite, but be direct.
Likewise, if your boss gives you negative feedback, keep your cool and respond
Be a good listener.
Communication is a two-way street. You need to listen and truly
understand what you're being told. If you're at all confused, ask for
clarification. And maintain good eye contact so your boss knows you're
listening. Everyone wants to be heard.
Face-to-face conversations are a must for good
relationships. Don't allow the ease of e-mail to entirely supplant personal
Before ending your chat with your boss, make certain that each of you
understands the next steps, strategies, etc. that you have agreed upon. This
puts you on the same page going forward.
you communicate effectively with your boss? What tips do you have for keeping
open channels of communication? Share your thoughts here and at the Beyond
Folders Facebook page.
by Carly Fadako
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Beyond FoldersTM is written by a team of Pendaflex associates
passionate about time management, communications, productivity and workplace organization. Believing in "continuous improvement" on both a personal and professional level, they share their unique perspectives on subjects of common interest to our readers.