Think managing workplace conflict is an abstract HR
issue? Think again. Conflict at work can led to a host
of negative outcomes
including lost productivity, stress, chronic health issues and the inability to
Getting along with co-workers and clients is a crucial
business skill so if conflict is brewing, make time to address the issue head
on. Tips for managing conflict include:
Take a Deep Breath: If a colleague is driving you crazy, take a
step back and neutrally evaluate the situation. You may discover that the
person in question simply has a different perspective or style and is not
deliberately trying to annoy or harass you.
Be Candid: Take time to communicate clearly. If you've
failed to tell your colleague that their behavior is adversely impacting you,
how are they to know? Take time to calmly and coolly explain your perspective. Your
co-worker may be unaware that their behavior has upset or bothered you and may
be receptive to your concerns.
Agree to Disagree: Sometimes people are truly out of sync. You
can agree to disagree with a person's work style or opinion. Just be sure to
treat your co-worker professionally and politely and make clear that you expect
the same courtesy.
Take it Up with Higher Ups: If a co-worker is deliberately sabotaging
you, shirking work or committing a host of other office sins, schedule
time to discuss the situation with your boss. Again, be sure to remain
professional and objective. Your boss will be more receptive to your concerns
if you don't come off as a complainer or an emotional wreck.
Bad Bosses: If
your boss is the source of conflict, the same rules apply. Communication is
key; try to dispassionately and professionally communicate your concerns and
work towards getting your relationship on a better footing. If your interaction
with your boss does not improve, consider consulting with your HR department
for guidance or in a worst case scenario, explore other job options within the
organization or elsewhere.
For more tips on managing workplace conflict, read Tips for Dealing with Workplace Conflict, The Real Cost of Workplace Conflict, and the useful 7 Steps to Defuse Workplace Tension.
How do you manage work place conflict? Has
your HR department been helpful in resolving worker disputes? Share your
thoughts here and at the Pendaflex Facebook page.
by Candie Harris
1x07zJ Major thankies for the blog post.Thanks Again. Keep writing.
Boy that rlaely helps me the heck out.
Beyond FoldersTM is written by a team of Pendaflex associates
passionate about time management, communications, productivity and workplace organization. Believing in "continuous improvement" on both a personal and professional level, they share their unique perspectives on subjects of common interest to our readers.