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Problem Solving with the 5 Whys
Friday, July 30, 2010 1:18 PM
Anyone who has ever spent time with young children has heard the question:"Why?" over and over again. Kids are onto something: "why" is not only a classic information gathering tool, it does double duty as a problem-solving device. Consider the 5 Whys , a problem solving method developed by car-making kingpin Saikichi Toyoda of Toyota Industries... Read More...

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