Communication Skills

How to Write Great Email Subject Lines

With all the messages competing for the attention and time of our customers, prospects and coworkers, we need to think about ways to make our emails stand out as important, useful and relevant to the recipients.

Communicating Better With Your Boss

If men are from Mars and women from Venus, what planets do bosses and direct reports occupy? Smart workers strive to be on the same planet, er, page as their boss. Direct, unambiguous and mutually respectful communications are key.

When Networking Doesn't Come Naturally

Networking is not just for glad-handers and the gregarious. Anyone can network. Even shy, introverted people can master the art of introductions and expanding your circle of business contacts, colleagues and clients.